With our Integrated Team approach, which complements our technical assistance and systems integration offerings, Consultem assumes the following responsibilities either immediately or over time on the client's behalf:

• All technical assistance contracts related to a project, in order to exploit Consultem's methodological and/or managerial skills (the development of quality metrics, 24/7 management, multi-site management and off-site outsourcing).
• Project management.

• Management of human and technological resources.

Consultem manages the team in its entirety in order to meet the objectives defined by the client. To do so, Consultem adopts the client's objectives and concerns as its own, proposing an approach wherein service cost is no longer tied to the number of team members and invoicing is no longer tied to production. Instead, Consultem invoices the client on the basis of the service rendered. In this way, the client's objectives relating to its own clients, its management and so on become Consultem's objectives as well.

This approach offers the client many advantages:

• Accountability
  The client benefits from working with a motivated, responsible subcontractor at its side, providing a single contact person in the event of a problem and a team of experts who demonstrate an understanding mastery of the client's business, think from the client's perspective and develop into a driving force.
• Quality
  When we have an equal stake in the client's problems and concerns, both technical and economic, quality is enhanced. Moreover, the quality manuals provided and the weekly, monthly and semiannual management monitoring data in particular offer a detailed perspective on quality issues.
• Efficiency
  With a team management approach, any absences, whether scheduled or unforeseen, can be handled more effectively. Employees are motivated by their responsibilities.
• Price
  Coherent teams and billing services are key to ensuring enhanced productivity. With methods for controlling turnover and ongoing training programs, younger employees can be absorbed into the teams.
• Administration
  The relationship between the client and the subcontractor is simplified at every level; no time needs to be set aside for selecting new employees. The client's responsibility to report to superiors and company executives is simplified and enhanced, since it will be similar to the reports provided by Consultem.